Refund policy

Returns and refund policy

We truly hope you love and keep every piece you buy from us. Each item is thoughtfully created with care, and nothing makes us happier than knowing it’s found the perfect home.

However, if you’re not completely satisfied with your purchase, we’re here to help.

• Returns or exchange requests must be made within 7 days of delivery.

• Items must be unused, unworn, unwashed, and returned in their original packaging with all tags intact.

• Once we receive and inspect the item, we will notify you regarding approval of your return or exchange.

• Approved returns will be processed as a refund to your original payment method. 

• For exchanges, we’ll ship out your replacement as soon as the original item passes quality inspection and stock availability is confirmed.

Please note:

• Items purchased on sale / discounted items / custom pieces (edit based on your policy) may not be eligible for return or exchange.

• Shipping charges are non-refundable unless the item received was damaged or incorrect.

To initiate a return or exchange, contact us at hello@shopincircle.com with your order number and reason for request.

We appreciate your trust in us and will always do our best to make your experience smooth and fair.